578jili Privacy Policy

When you register and use the 578jili platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines, which are required during the registration process. We also collect financial information such as your preferred PHP payment method and transaction history in order to process deposits and withdrawals securely. When you use our platform on your mobile device, we may collect device identifiers, browser type, IP address, and session data to help us maintain platform security and improve your experience. For identity verification purposes, we may request a copy of a government-issued ID, which is standard practice for licensed online gaming platforms operating in the Philippines. We only collect information that is genuinely needed — we do not gather data beyond what is required to provide you with a safe and enjoyable gaming experience. All data collection is carried out in accordance with applicable Philippine data privacy laws.

The personal information we collect is used exclusively to operate, maintain, and improve the 578jili platform for players in the Philippines. Your account details allow us to verify your identity, process your PHP transactions, and ensure that only eligible players aged 21 and above have access to our gaming services. We use your contact information to send you important account notifications, security alerts, and updates about changes to our policies — we do not send unsolicited promotional messages without your consent. Session and device data helps us detect suspicious activity, prevent fraud, and protect the integrity of all games including sports betting, slot games, and bingo. We may use anonymised and aggregated data to analyse platform performance and improve the overall user experience for our Filipino player base. Your data is never sold, rented, or traded to third parties for their own marketing purposes under any circumstances. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by Philippine law.

578jili does not sell or share your personal information with third parties for commercial purposes. However, there are limited circumstances in which we may need to disclose your data to trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions on our behalf or identity verification partners who help us confirm player eligibility. All such third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also be required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies if we receive a lawful request or if disclosure is necessary to comply with our legal obligations. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will never disclose your personal information to any party in a way that is inconsistent with this Privacy Policy without first obtaining your consent. If you have concerns about how your data is being shared, you may contact our support team using the details provided on the platform.

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 578jili platform is encrypted using industry-standard protocols, ensuring that your login credentials, financial details, and personal information remain protected during every session. Access to your personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law or for legitimate business purposes such as resolving disputes or preventing fraud. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. If you believe your account security has been compromised, please contact our support team immediately so we can take prompt action to protect your information. Your security is our priority, and we continuously review and update our security practices to address emerging threats.

As a player based in the Philippines, you have rights over your personal data under applicable Philippine data privacy legislation, including the right to access, correct, and in certain circumstances request the deletion of your personal information. You may request a copy of the personal data we hold about you at any time by contacting our support team through the details provided on the platform. If any of your personal information is inaccurate or out of date, you have the right to request that it be corrected promptly. You also have the right to object to certain types of data processing and to withdraw your consent where processing is based on consent, though this may affect your ability to use some platform features. If you wish to close your account and request deletion of your data, please be aware that we may be required to retain certain records for a period of time as mandated by Philippine law. We are committed to responding to all data rights requests in a timely and transparent manner. For any privacy-related concerns, you may also refer to our FAQ page or reach out to our support team directly.